What can an office manager expect from their IT service provider

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Wavehill IT

  • Remote access software to connect to the user’s problem in seconds
  • Look after your staff when they have a technical problem, if it’s broke fix quickly and efficiently.
  • How do I? Is it possible? Where’s my file? Look after your staff when they have a functionality question with simple plain English help and explanations.
  • Setup technology on PC’s, Mac’s, Laptops, Tablets and Phones.
  • Manage all your service renewals, notifying you in plenty of time to renew or change.
  • Look after decision makers, identify what you need and provide consultancy, explaining options and costs to deliver the systems and processes you need to run a successful business.
  • Manage and support the back office equipment (servers, switches, routers) that provides the network for your office IT to work.
  • Regular maintenance checks to ensure all stays healthy with an early identification system where growth is exceeding implementation.
  • If something fails provide recovery or replacements to get you back working ASAP.
  • 24/7 monitoring service that t identifies if something is not working so a fix can be applied before any time is lost.
  • Speed up your working processes by programming systems – simple and easy to use wizard driven forms that save many man hours of data input and duplication.
  • Write one (magic) button reports to gather information from various sources to help you deliver the company picture.
  • Help you implement database systems for prospect and clients to match you own sales, service and marketing needs.
  • Purchase best price IT equipment to suit your need and budget.

Wavehill your outsourced partner in Information Technology www.wavehill.co.uk